It’s no secret that Citizens Property Insurance Corporation routinely treats policyholders like numbers on a page. Despite its title as the state’s largest property insurer, Citizens consistently gets the most complaints from policyholders, earning a reputation as the worst property insurance company in the state — and in a state like Florida, that’s really saying something.

Early this week I was asked by Fox 13 in Tampa Bay to discuss a situation involving a client represented by my colleague Kelly Kubiak at Merlin Law Group. The case is a sad one — Karina Wilson, who lives in Plant City, lost her house and everything she owns in an accidental fire. Now, 8 months later, she has yet to see a dime from Citizens — the insurance company she dutifully paid claims to for years. Sadly, stories like this are not uncommon.

I urge you to keep up the fight on behalf of policyholders like Karina. By faithfully representing clients against insurance companies like Citizens, you’re helping those who need it most. I assure you I’ll be doing the same.