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The Ethics of Insurance Company Role-Playing

Nov 03, 2025 By Chip Merlin

Has the Insurance Industry Forgotten the Meaning of Its Own Policies?

Oct 31, 2025 By Chip Merlin

Claim Game Podcast Welcomes Christopher Boggs—Insurance Education’s Relentless Teacher

Oct 28, 2025 By Chip Merlin

What Is Reciprocal Insurance?

Oct 18, 2025 By Chip Merlin

“Built to Last: Buyer Beware” The Film Every Insurance Professional and Policyholder Should Watch

Oct 14, 2025 By Chip Merlin

Arbitration in Insurance Policies: The Litigation Disguised as “Efficiency”

Oct 13, 2025 By Etienne Font

Zalma on Insurance Company Claims Excellence

Oct 10, 2025 By Chip Merlin

A Costly Lesson for Aging Homeowners and Their Advisors

Oct 04, 2025 By Chip Merlin

Listening and Empathy: Lessons from Annie Barbour for Claims Handlers

Sep 28, 2025 By Chip Merlin

Rising From the Ashes: Annie Barbour’s Journey of Survival and Service

Sep 22, 2025 By Chip Merlin

When “From Any Cause” Doesn’t Mean Every Cause in Marine Cargo Policies

Sep 21, 2025 By Chip Merlin

Are You a Contender or a Pretender?

Sep 13, 2025 By Chip Merlin

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