Claims Handling

Follow the Claim System: The Discovery State Farm Wildfire Policyholders Need

Jul 29, 2026 By Chip Merlin

The Hail Claim Playbook: Why State Farm’s Training May Become Exhibit A in Oklahoma

Jul 27, 2026 By Chip Merlin

Will Your Next Insurance Claim Be Denied by a Computer?

Jul 10, 2026 By Chip Merlin

Did Allstate’s Good Hands Hide a Disaster Payment Minimization Scheme?

Jul 08, 2026 By Chip Merlin

Claims Ethics Is Not a Slogan: Staff the Claims Department or Stop Selling Peace of Mind

Jun 25, 2026 By Chip Merlin

Will Texas Let Insurers Hide Behind AI in Claims Handling?

Jun 19, 2026 By Chip Merlin

The Real Insurance Crisis Is Not Fraud but Systematic Undervaluation of Claims

Jun 04, 2026 By Chip Merlin

The Elephant in the Room: Why California Wildfire Claims Exams Miss the Real Story Behind Wrongful Conduct

May 06, 2026 By Chip Merlin

What Would a Good Neighbor Do Next? California Calls Out State Farm’s Claims Handling

May 05, 2026 By Chip Merlin

Water Claims, Denials, and the Quiet Battle Over Time

Apr 26, 2026 By Chip Merlin

The Insurance Industry’s Dirty Little Secret: Filing a Claim Makes Customers Leave

Apr 23, 2026 By Chip Merlin

The Dirty Secret of Claims Handling: Why the System Is Failing Policyholders and Who Has the Courage to Admit It?

Apr 21, 2026 By Chip Merlin