Claims Handling

The Elephant in the Room: Why California Wildfire Claims Exams Miss the Real Story Behind Wrongful Conduct

May 06, 2026 By Chip Merlin

What Would a Good Neighbor Do Next? California Calls Out State Farm’s Claims Handling

May 05, 2026 By Chip Merlin

Water Claims, Denials, and the Quiet Battle Over Time

Apr 26, 2026 By Chip Merlin

The Insurance Industry’s Dirty Little Secret: Filing a Claim Makes Customers Leave

Apr 23, 2026 By Chip Merlin

The Dirty Secret of Claims Handling: Why the System Is Failing Policyholders and Who Has the Courage to Admit It?

Apr 21, 2026 By Chip Merlin

A Retired Judge, a Hailstorm, and a “Corporate Secret”

Apr 19, 2026 By Chip Merlin

Racing to the Bottom with Direct Inspection, Virtual Inspection, and Inspection-Only Claims Adjustment

Apr 02, 2026 By Chip Merlin

Are “Trade Secrets” Becoming the Insurance Industry’s Shield Against Accountability?

Mar 28, 2026 By Chip Merlin

Why is State Farm in the News So Often About Claims-Handling Issues?

Feb 18, 2026 By Chip Merlin

Why Is the State Farm Wildfire Market Conduct Exam Taking So Long? This Matters to Los Angeles Policyholders

Feb 17, 2026 By Chip Merlin

Can Policyholders Rely Upon What Property Claims Adjusters Tell Them?

Feb 15, 2026 By Chip Merlin

Why Do So Many Disaster Claims Feel Like a Fight by Design?

Feb 10, 2026 By Chip Merlin