Claims Handling

Who Built State Farm’s Hail Claims Playbook and Did It Reach California Fire Claims?

Sep 16, 2026 By Chip Merlin

Jake, Call the Lawyers! Los Angeles County Alleges a State Farm “Good Neighbor” Claims Scandal

Sep 06, 2026 By Chip Merlin

Xactimate Wasn’t Low Enough: The Internal Claims Manual for Paying Even Less

Sep 02, 2026 By Chip Merlin

Is AI Creating “Claimslop” and Drowning Adjusters in Emails?

Aug 31, 2026 By Chip Merlin

Did State Farm Build a $1.4 Billion Roof-Claim Machine?

Aug 28, 2026 By Chip Merlin

Follow the Claim System: The Discovery State Farm Wildfire Policyholders Need

Jul 29, 2026 By Chip Merlin

The Hail Claim Playbook: Why State Farm’s Training May Become Exhibit A in Oklahoma

Jul 27, 2026 By Chip Merlin

Will Your Next Insurance Claim Be Denied by a Computer?

Jul 10, 2026 By Chip Merlin

Did Allstate’s Good Hands Hide a Disaster Payment Minimization Scheme?

Jul 08, 2026 By Chip Merlin

Claims Ethics Is Not a Slogan: Staff the Claims Department or Stop Selling Peace of Mind

Jun 25, 2026 By Chip Merlin

Will Texas Let Insurers Hide Behind AI in Claims Handling?

Jun 19, 2026 By Chip Merlin

The Real Insurance Crisis Is Not Fraud but Systematic Undervaluation of Claims

Jun 04, 2026 By Chip Merlin