Claims Management

Did State Farm Build a $1.4 Billion Roof-Claim Machine?

Aug 28, 2026 By Chip Merlin

Did State Farm Turn Accenture’s ‘Industry Best’ Into a Blueprint for Replacing Almost No Roofs?

Aug 27, 2026 By Chip Merlin

Follow the Claim System: The Discovery State Farm Wildfire Policyholders Need

Jul 29, 2026 By Chip Merlin

Did ACE Buy Chubb, or Did It Buy the Chubb Reputation?

Jun 13, 2026 By Chip Merlin

Why Do So Many Disaster Claims Feel Like a Fight by Design?

Feb 10, 2026 By Chip Merlin

Thoughts On Unethical Claims Adjusters After a Public Question Is Posed on LinkedIn

Feb 03, 2025 By Chip Merlin

Delay, Deny, Defend Professor Offers Suggestions for Meaningful Insurance Claims Reform

Jan 09, 2025 By Chip Merlin

Florida Regulatory Officials Overrun With Unfair Claims Practice Complaints From Hurricane Ian

Apr 05, 2023 By Chip Merlin

Why Are Property Insurance Claims Being Underpaid and Independent Catastrophe Adjusters Leaving the Field?

Jan 12, 2023 By Chip Merlin

Independent Adjuster Leader Admits that Adjusters Tell Engineers Not to Place Opinions in Reports that Increase the Claim Value

Oct 15, 2022 By Chip Merlin

Proof Of Loss is Different Under Louisiana Law—Should You Be Insured by a Slow and Underpaying Insurance Company?

Sep 10, 2021 By Chip Merlin

Repairability of Damaged Portions of a Structure: Is Rot or Wear and Tear Always Excluded?

Mar 04, 2020 By Chip Merlin