The Arkansas state motto is “Regnat Populus” which means “The People Rule.” With the state motto in mind, Arkansas policyholders can seek assistance with their insurance claims through the Arkansas Department of Insurance at

When a policyholder has been mistreated by having their claim delayed, denied or handled in bad faith, Arkansas provides an Online Consumer Complaint Form that can be submitted to the Department of Insurance. The Consumer Complaint Form can be filled out online.

The form can also be submitted by mailing to this address:

Arkansas Insurance Department
Consumer Services Division
1200 West Third Street
Little Rock, AR 72201-1904

Or Faxed to: (501) 371-2749

The Arkansas Department of Insurance can be reached by phone at the following numbers:

  • (800) 282-9134, or
  • (501) 371-2600

If you have questions about your insurance claim, please do not hesitate to contact Merlin Law Group.