It’s no secret that Citizens Property Insurance Corporation routinely treats policyholders like numbers on a page. Despite its title as the state’s largest property insurer, Citizens consistently gets the most complaints from policyholders, earning a reputation as the worst property insurance company in the state — and in a state like Florida, that’s really saying something.

Early this week I was asked by Fox 13 in Tampa Bay to discuss a situation involving a client represented by my colleague Kelly Kubiak at Merlin Law Group. The case is a sad one — Karina Wilson, who lives in Plant City, lost her house and everything she owns in an accidental fire. Now, 8 months later, she has yet to see a dime from Citizens — the insurance company she dutifully paid claims to for years. Sadly, stories like this are not uncommon.

I urge you to keep up the fight on behalf of policyholders like Karina. By faithfully representing clients against insurance companies like Citizens, you’re helping those who need it most. I assure you I’ll be doing the same.

  • Keep after them tiger!

  • David Langford

    Anyone have problems with mortgage co. being slow to submit funds that have been paid as a result of an insurance claim?
    I am a contractor and have had several customers that have received check from insurance co. in less than 5 days but then have to send check to mortgage co. to be released to contractor. They end up having to call mortgage co. for days on end and get multiple stories of when the check was mailed and end up waiting for weeks for THEIR money. Meanwhile their homes are left in disrepair. Who can we contact to make them accountable? HELP!

  • S. Smith

    AFI refuses to sell homeowners insurance to the military (retired or active duty in florida),willing only to act as ones’ agent. AFI write insurance in Fl. as agents for Citizens, Sunshine State and Homeowners Choice.

    Will you look into this Sean?