Claims Handling

Claims Adjusters Should State and Provide the Reasons and Evidence for Partial or Entire Claim Denial

Mar 10, 2024 By Chip Merlin

The State Farm Water Initiative—Water Restoration and Mitigation Companies, Public Adjusters, and Policyholders Find Out How State Farm Got Tough on Water Losses

Feb 29, 2024 By Chip Merlin

Will a Computer Be Making Claim Decisions on Your Loss? AI Will Be a Dominate Factor in the Future of Claims Handling

Feb 27, 2024 By Chip Merlin

Should Independent and Public Adjusting Firms Be Subject to Market Conduct Studies?

Feb 16, 2024 By Chip Merlin

How Profitable Is It To Not Pay Claims? An Example of Why Insurers Want To Make Bad Faith, Penalties For Delay, Payment of Prejudgment Interest, and Attorney Fees Extinct

Jan 29, 2024 By Chip Merlin

Frontline Insurance Company Wrongful Practice Rap Sheet

Jan 23, 2024 By Chip Merlin

The Outcome Oriented Claims Culture Is Pervasive and Killing Any Good Will Towards the Insurance Industry

Dec 08, 2023 By Chip Merlin

Insurance Company Claims Adjuster Bonus Programs and Criteria

Oct 01, 2023 By Chip Merlin

Adjusters, Appraisers, and Umpires: The Power of Trust, Respect, and Likability in Property Insurance Claims Handling and Appraisals

Sep 08, 2023 By Chip Merlin

Insurance Claims Manager Tries to Teach Public Adjusting Firm a Lesson—Does State Auto Have an Ethical Claims Problem?

Aug 09, 2023 By Chip Merlin

All Insurance Agencies Admit Insurance Company Claims Service Has Materially Deteriorated Over the Last Three Years

Jul 31, 2023 By Chip Merlin

Church Mutual Found To Be Systematically Underpaying Claims By a Federal Judge and Engle Martin Grossly Underestimated The Loss

Jul 24, 2023 By Chip Merlin