Safeco and Liberty Mutual Insurance Company claims practices impact the lives of millions of claimants. Over the past several months, we have been coordinating efforts with others to learn why so many of the claims are paid slowly or not for the amounts which claimants have demanded. This has been a national effort and a relatively enormous project for any one person with other matters to attend. Some prior posts have alluded to this effort we have initiated:
We are proud to announce the retention of attorney Vivian Persand, who will coordinate the networking and collection of information regarding Safeco and Liberty Mutual Insurance Company on a full time basis. I strongly encourage anybody with information about the claims practices of Safeco or Liberty Mutual, who may have a claim, former employees, vendors with problems, and those attorneys trying to help customers of Safeco or Liberty Mutual to contact Vivian at:
Coral Gables, Florida 33134
Phone: (305) 448-4800
Cell: (305) 890-6955
"As a result of Safeco and Liberty Mutual delaying turning over information about reports and estimates…we have now uncovered over 150,000 claims manual operation procedures and guidelines which address how Liberty Mutual and Safeco go about their claims procedures and documents evidencing Safeco’s profit oriented program of "quantum leap."
We think this information can be very important to explaining Safeco’s claims practices of Safeco and strongly encourage others to contact Vivian for them. There is no reason to reinvent the wheel and go through costly litigation when others have already blazed the trail. In addition, we have other evidence collected such as Charles Miller’s affidavit, which explains some of Liberty Mutual’s claims programs. We had an investigator obtain this from an Arizona Court.
Information is power. Transparency demonstrates whether insurers walk the walk, or simply talk the "good faith" talk, while routinely delaying or underpaying claims.