The Majority of Insurance Agents Do Not Read the Policies They Sell—Many Professionals in the Insurance Service Sector Fail to Read the Full Policy Dec 30, 2024 By Chip Merlin
Amica Finishes Number One in Claims Customer Satisfaction—Lessons For Adjusters About the Role of Empathy In an AI Claims Handling World Dec 27, 2024 By Chip Merlin
Policyholders Win a Covid Case! North Carolina Supreme Court Rules Government Closure Order Can Result In “Direct Physical Damage” Dec 15, 2024 By Chip Merlin
Stay Informed: The Zelle Lonestar Lowdown – A Must-Read Newsletter for Property Insurance Professionals Dec 03, 2024 By Chip Merlin
Proof of Loss Requirements: A 222-Year-Old Case Still Relevant for Modern Insurance Claims Nov 18, 2024 By Chip Merlin
Where Did the Proof of Loss Requirement in a Property Insurance Policy Originate? What Was Its Original Purpose? Nov 17, 2024 By Chip Merlin
Florida Insurance Department Receives Strong Responses to Emergency Estimating Rule – A Call for Common Sense Changes Nov 13, 2024 By Chip Merlin
The Insurance Industry’s Profitable Paradox: Why We Need Financially Strong Insurance Companies (Even Though They Sometimes Drive Me Crazy) Nov 10, 2024 By Chip Merlin
Hurricane Appraisal Gone Wrong: Umpire’s Contingent Fee Structure Leads to Vacated Award and Lawsuit Nov 09, 2024 By Chip Merlin
