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Arbitration in Insurance Policies: The Litigation Disguised as “Efficiency”

Oct 13, 2025 By Etienne Font

Zalma on Insurance Company Claims Excellence

Oct 10, 2025 By Chip Merlin

A Costly Lesson for Aging Homeowners and Their Advisors

Oct 04, 2025 By Chip Merlin

Listening and Empathy: Lessons from Annie Barbour for Claims Handlers

Sep 28, 2025 By Chip Merlin

Rising From the Ashes: Annie Barbour’s Journey of Survival and Service

Sep 22, 2025 By Chip Merlin

When “From Any Cause” Doesn’t Mean Every Cause in Marine Cargo Policies

Sep 21, 2025 By Chip Merlin

Are You a Contender or a Pretender?

Sep 13, 2025 By Chip Merlin

Smoke and Soot Are Covered Causes of Loss

Aug 30, 2025 By Chip Merlin

Lessons From Hurricane Katrina

Aug 29, 2025 By Chip Merlin

How Are Hurricane Katrina Losses Similar to the Los Angeles Wildfire Losses?

Aug 27, 2025 By Chip Merlin

The Hidden Game Inside Xactimate: A Federal Judge Pulls Back the Curtain

Aug 26, 2025 By Chip Merlin

Who Really Has the Checkbook? Understanding Adjuster Authority in Property Insurance Claims

Aug 25, 2025 By Chip Merlin

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