Blog

The Insurance Industry’s Dirty Little Secret: Filing a Claim Makes Customers Leave

Apr 23, 2026 By Chip Merlin

When Settlement Becomes Leverage: State Farm’s New Proposal for Settlement Tactic

Apr 22, 2026 By Jimmy DePalo

The Dirty Secret of Claims Handling: Why the System Is Failing Policyholders and Who Has the Courage to Admit It?

Apr 21, 2026 By Chip Merlin

The AAA Umpire in Insurance Appraisals

Apr 20, 2026 By Chip Merlin

A Retired Judge, a Hailstorm, and a “Corporate Secret”

Apr 19, 2026 By Chip Merlin

Arson Found at Summary Judgment? A Decision That Should Make Every Policyholder Nervous

Apr 18, 2026 By Chip Merlin

Policyholders May Lose Replacement Cost Benefits Because of Their Testimony

Apr 17, 2026 By Lantz Savage and Chip Merlin

Paul Butler Passes

Apr 16, 2026 By Chip Merlin

The Cyber Insurance Bait and Switch Nobody Wants to Admit

Apr 15, 2026 By Chip Merlin

The Illusion of Cyber Coverage: How a Court Narrowed Social Engineering Insurance

Apr 14, 2026 By Chip Merlin

The Accused Strikes Back: MMA’s New Lawsuit Tests the Line

Apr 13, 2026 By Chip Merlin

Federal Court Draws a Hard Line on Late-Filed Negligence Claims Against Public Adjusters

Apr 12, 2026 By Chip Merlin