The National Association of Public Insurance Adjusters (NAPIA) held a wonderful mid-year meeting last week in Orlando. I have often said that if you want to be in a room with the best insurance coverage experts at the same time, go to the mid-year and annual meetings of NAPIA .
Quick—what does RTFP mean?
This was a question insurance coverage guru Bill Wilson posed to the membership of NAPIA during his presentation. Wilson certainly prompted some provocative answers.
The meeting also provided a rather interesting result for NAPIA’s Person of The Year award. The very capable General Counsel of NAPIA, Brian Goodman, explained how his first interaction with NAPIA 2019 Person of the Year started off in an argument in the parking lot of the Oklahoma Department of Insurance. The recipient was lawyer Buddy Combs, the First Deputy Commissioner and Chief of Staff of the Oklahoma Department of Insurance. He explained he had never heard of public adjusters when Goodman first approached him.
It has been my experience that there are many very hard-working public servants at departments of insurance. Many become experts in very esoteric areas of issuance compliance which are important but would be completely overlooked without years of dedicated experience and study. Insurance commissioners may come and go, but these individuals become the backbone for a working regulatory system who oversee an industry important to all of us—even the current Insurance Commissioner of Oklahoma, Glen Mulready, indicated the same in his praise and thanks. Cheers to Buddy Combs and NAPIA!
So, could you answer Bill Wilson’s question? Did you say:
- Read The Full Policy
- Read The Fine Print
Or, was your answer a little more colorful when it came to the third word?
Thought For The Day
Education is when you read the fine print. Experience is what you get if you don’t.