Do:

  • Make sure to assess your property for hazards and safety issues such as fallen trees, downed power lines, electrical outlets or wires submerged in water, broken gas lines, debris, or broken glass. Don’t turn on the electricity if your home was flooded. Call an electrician before turning the power on and/or your electric company. Don’t turn on the gas if you have a broken gas line. Don’t turn on the electricity if you have a broken gas line.

Do:

  • Take photos of all damage inside and outside your home and around your area.
  • Make a record of any contents or personal property that have been damaged by water.
  • Photograph any items that you throw out or remove from the home. You can never have too many photos of your property.
  • Gather your insurance information and make sure to file your claim immediately with your insurance carrier for any damage to your home or property due to the storm. You can submit your claim to your insurance agent or directly to the insurance company using email or telephone. Typically, there will be a claims number that you can call to report your claim, which you can find in your insurance policy or online. If you call in your claim, it is a good idea to follow it up with a written email or a submission online so there is documentation of your claim date. There will be thousands of claims filed because of the storm so make sure you file your claim early. The earlier you file your claim, the more likely your claim will be handled sooner by your insurance carrier. Don’t wait until the last minute to file your claim. Don’t give up if you can’t get through, keep trying.

Do:

  • Help your neighbors and community. Once you have taken care of your home and/or business needs, help your neighbor. You never know how bad others have it, so reach out and help others. You can help with clean up after the storm, food, or shelter. Don’t be afraid to ask for help.
  • ltheran

    List is good, especially about your cautions about electric and gas. However, we always advise our clients not to throw out the contents until they have been inspected by the insurance company adjuster(s). Keep the contents in the back yard or driveway. Photos are good, but not as good as being able to evaluate the physical object (eg. the value of a sofa can vary dramatically and it is difficult to determine based on a photo).

    Also, wear protective clothing when removing sheetrock to reduce possibility of mold. Ie, gloves, goggles, helmet, Tyvec suits. Wash hand and face repeatedly. You are dealing with black water, which is the same as sewage water. It contains bacteria and viruses and can be extremely harmful. Easy to pickup Hepatitis C.