(Note: This guest blog is by Liberty Ritchie, a Licensed Legal Intern in our Oklahoma City office)

The Arizona Department of Insurance (ADI) “helps insurance consumers resolve disputes that are within the Department’s jurisdiction, and…investigate apparent violations of Arizona law.”1 Specifically, the Investigations Division of the ADI investigates consumer complaints of wrongdoing by insurance companies, agencies, and agents, and the Market Oversight Division more broadly examines companies’ marketing and claim settlement practices. If you think that your claim has been delayed, unfairly denied, or otherwise poorly handled, you can file a complaint with the ADI requesting an investigation.
Continue Reading How to File a Complaint with the Arizona Department of Insurance

(Note: This guest blog is by Liberty Ritchie, a Licensed Legal Intern in our Oklahoma City office)

In Washington State, the Office of the Insurance Commissioner (OIC) exists to “oversee Washington’s insurance industry…protect consumers, and make sure companies and producers follow the rules.” One of the ways that the OIC does this is by investigating complaints against agents, agencies, and other insurance licensees. According to their website, the office answers questions and investigates complaints of over 100,000 consumers every year.
Continue Reading How to File a Complaint with the Office of the Insurance Commissioner in Washington State

This updates new California legislation in anticipation of another season of devastating wildfires. California is in drought once again. Summer has just begun and there has already been record-setting heat. Although California has been spared so far, wildfires are expected to continue to run rampant through California as it continues to heat up and dry out. The anticipated wildfires are expected to bring an influx of for out-of-state insurance adjusters into California to handle the insurance claim volume. It is safe to assume that out of state adjusters will not be up to speed with 2021 changes in California insurance law. As a policyholder advocate, you can add value to any claim by simply staying current on the rapidly changing California Insurance Code and applying it to your claim representation.
Continue Reading 2021 California Legislative Update: Senate Bill 872

(Note: This guest blog is by Liberty Ritchie, a Licensed Legal Intern in our Oklahoma City office)

Insurance companies took over $6 billion in premiums from Oklahomans last year.1 That money should be working for you, but too often it feels like you are being ignored or strung along by your company instead. The process of submitting an insurance claim is a daunting maze of bureaucracy, fine print, adjuster shuffling, and endless “on hold” phone calls. The claims system seems designed to be confusing, leaving policyholders frustrated and, all too often, underpaid.
Continue Reading How to File a Complaint with the Oklahoma Insurance Department

Paul Handerhan has been a long-time leader regarding Florida’s insurance industry. Paul Handerhan carries the CPCU designation and is a Past President of the Florida Association of Public Insurance Adjusters. I have seen him testify in Tallahassee on insurance issues and he truly has a pulse on various legislative issues facing those involved with Florida’s legal scheme of property insurance law and regulation. He currently serves as the President of the Federal Association of Insurance Reform (FAIR) which used to known as the Florida Association of Insurance Reform. This is what FAIR says about itself:
Continue Reading Contractors and Public Adjusters Beware! More Details and Analysis of SB 76 and SB 1598 By Paul Handerhan on Tuesday @2 With Chip Merlin

Jeff Boyles, a fantastic lawyer who has represented Merlin Law Group as its Copyright and Trademark attorney, is the son of Jean Niven. He called me on Monday morning. I saw his name on my cell phone, knew what it was about, and I told him that I was afraid of what he was about to tell me.
Continue Reading Jean Niven Was a Champion for Policyholders, Beloved by Many For Her Unselfish Help and Optimism, and My Dear Friend

An Orlando Sentinel article, Florida Lawmakers Are Being Misled About Insurance Lawsuits, Expert Contends,1 makes one wonder whether Florida’s Insurance Commissioner has sold out Floridians to benefit Florida’s property insurance industry. One of the country’s most noted insurance experts, Birny Birnbaum, was quoted in the article concerning a letter Florida’s Insurance Commissioner wrote:
Continue Reading Is Florida’s Insurance Commissioner a Stooge for the Insurance Industry?

John Pappas was the senior partner of Florida’s largest property insurance defense firm. He has written a “white paper” about the Florida legislation in HB 305, currently pending in the Florida House. His conclusion is as follows when it comes to frivolous lawsuits and stopping insurance litigation:
Continue Reading Florida Insurance Company Attorney Calls Out Bad Insurance Legislation Harming Floridians–Join Me on Today’s Tuesday @2 With Chip Merlin

United Policyholders has sent a letter to Florida Governor Ron DeSantis calling on him to oppose the current pending legislation founds in SB 76 and HB 305. Here is part of the letter written by Amy Bach to Governor DeSantis:
Continue Reading United Policyholders Calls on Governor DeSantis to Oppose Harmful Bills to Florida’s Policyholders