Our next stop as we tour the claims handling guidelines of the 50-states is the First state, Delaware. I have never spent a lot of time in Delaware but I do have a fondness for it. When I was young, I was fortunate enough to have a family home on the Delaware Bay about a mile from the Cape May Ferry. On a clear night, we could see the lights in Lewes, Delaware and I always imagined taking my little sunfish sailboat across the bay to visit (I never did). Continue Reading Claims Handling Requirements by State – Delaware

Up next in the state-by-state claims handling tour is the Centennial State – Colorado. Colorado property owners have been devastated by massive hail storms over the last several years so it is very important that policyholders and their representatives are aware of the claim handling requirements of the state. Colorado’s claim handling is governed by Title 3 of the Code of Colorado Regulations. The regulations define their purpose as being “…to describe the procedure and circumstances under which penalties will be imposed for failure to make timely decisions and/or payment on first party claims.”1 Continue Reading Claims Handling Requirements by State – Colorado