Joey Childress of Childress Engineering Services from Richardson, Texas, was attending the First Party Claims Conference in Marina Del Rey, California. He came up to me and showed a video and photographs of an extreme hailstorm hitting the greater Dallas Fort Worth area.… Continue Reading
Section 708.1.1 of the Florida Building Code, often referred to as the “25% Rule,” implements guidelines for roof replacement requirements. The section states, Not more than 25 percent of the total roof area or roof section of any existing building or structure shall be repaired, replaced or recovered in any 12-month period unless the entire … Continue Reading
When renewing your insurance premium, it’s common for your insurance agent to offer you any discounts you qualify for. These discounts can range in size from a few dollars to several hundred dollars, depending on the discount. For example, it is well known that a multi-policy discount can save you hundreds of dollars annually when … Continue Reading
Note: This guest post is by Steven Thomas. As President and Owner of Roof Leak Detection Company, Inc., Steven Thomas has evaluated over 20,000 roofing systems on commercial, industrial, and residential properties, and has been qualified in court as an expert in regards to roof testing and evaluations. His company is an approved Testing Laboratory … Continue Reading
I have been involved in several commercial property claims where the insurer has agreed to pay the cost to remove and to replace roof shingles damaged by hail, but has refused to pay the cost to remove and to replace the decking, even though the condition of the decking is such that it no longer … Continue Reading
Insurance companies routinely have instructions for their claims adjusters on how to adjust various types of losses. State Farm has some of the most detailed claims guidelines in the industry. I have often stated that for first-party claims, relevant claims guidelines should also be provided to the policyholders who suffer losses. Why not?… Continue Reading
Last week Hurricane Matthew slammed the northeast coast of Florida. Buildings from the Space Coast through Jacksonville suffered significant wind damage. One area of a building often damaged after winds like those experienced in Hurricane Matthew is the roof.… Continue Reading
For those of us that practice in the area of property damage in Colorado, June 6, 2012, is a day with much notoriety. A large wind and hail storm passed through the state, causing extraordinary damage. Even though it was classified as a catastrophic event, many insurers still challenged damages, so I represented a high … Continue Reading
Merlin Law Group held a very successful and fun "Learn The Ropes While Skiing The Slopes" Seminar in Colorado last week where we analyzed roof insurance claims. The cool picture above was taken of me and my ski instructor.… Continue Reading
Public adjusters and policyholder attorneys were enamored with the possibility of filing class action lawsuits against contractors and roofers with contingent fee contracts or contracts that include public adjuster services. Contractors, roofers and their attorneys writing these types of contracts should be on Red Alert because those types of contracts are illegal and could result … Continue Reading
Note: This is a guest blog written by Dwayne Hall, a public insurance adjuster in Texas. On June 11, 1993, the Texas Department of Insurance (TDI) issued a bulletin to address replacement of damaged roofs. The bulletin specifically set forth the position of the Department regarding the payment of a claim for a roof damaged loss … Continue Reading
Some Californians have faith that El Niño will bring about major storms later this year. While I am a skeptic, many homeowners being proactive by electing to repair or replace their existing roofs in advance of El Niño should do so before any serious rain.… Continue Reading
In Gutkowski v. Oklahoma Farmers Union Mutual Insurance Company,1 the insurance carrier (Farmers) found that the policyholder’s roof warranted a complete replacement due to hail damage. Farmers only agreed to pay for the “direct physical loss to the composition shingles,” though, and not the “decking to which the composition singles were attached.”2 Farmers argued that, … Continue Reading
Roof insurance claim disputes are on the rise because insurance companies are closely monitoring the scope of roof repair. Roofing contractors and public adjusters call me with novel arguments made by insurance adjusters to limit amounts paid following roof damage. I pity the unfortunate insurance claimant with no expertise trying to handle their own roof … Continue Reading
The insurance claims industry has a quiet battle raging with the roofing restoration industry. Insurance companies dislike some roofers’ sales tactics involving assignments of rights, agreeing to absorb deductibles, scope and pricing. Insurance companies have accused some roofing contractors of outright fraud.… Continue Reading
State Farm advertises extensively to promote an image of providing "Good Neighbor" service. Since many insurance companies have a less than sterling reputation, this marketing strategy is important. So, when ABC News has a headline that reads, State Farm Faces Criminal Investigation Over Hurricane Claims, you can bet executives at State Farm’s home office are asking … Continue Reading
I am learning much from hail damage claims throughout the United States. While I mentioned Phoenix hail damage claims in Arizona Office Opened—Hail Damage Claims Disputed, I was in St. Louis, Missouri, for a mediation yesterday regarding a Kansas City hail storm claim dispute. The Gateway Arch was clear from the office building where the mediation … Continue Reading
When you think about hail damage in Texas, many of you probably think about the hail storm that hit the Dallas area a few months back. However, Dallas isn’t the only city in Texas ravaged by a severe hail storm recently. McAllen, Texas, is still suffering the effects of not one, but two hail storms … Continue Reading
Although insurance company lobbyists were successful yesterday in passing Senate Bill 38, homeowners, public adjusters and roofers can still make their voice heard by calling or emailing Governor Hickenlooper, and informing him why he should veto the bill.… Continue Reading
Recently, I have heard complaints regarding the aftermath of the unusually high winds Southern California experienced last year. After our extensive period of "hurricane force" winds, Southern Californians are now discovering that just because their roofs look alright, the wind didn’t cause substantial damage. Most people consider a roof damaged by wind only if a … Continue Reading
Among the new proposed legislation making its way through the Colorado legislature this year is Colorado Senate Bill No. 38, “Concerning Measures To Protect Consumers Who Engage A Roofing Contractor To Perform Roofing Services On Residential Property.” The bill is sponsored by Democratic Senator Lois Tochtrop and Republican House Representative Glenn Vaad.… Continue Reading
On December 1, 2011, Steamboat Springs experienced wind speeds equivalent to an F2 tornado or a level three hurricane. Gusts of 123 mph were recorded at ski area peaks. Captured in a video on NBC’s channel 9 local news is the severe roof and window damage the winds caused to the condos in the village.… Continue Reading
Last week, I discussed the gale-force wind gusts that plagued Southern California and how these unusually strong Santa Ana winds brought widespread destruction to property. Unlike Hurricane Alley, Southern California is usually immune to hurricane force winds, and the roofs of most structures in this region are rarely forced to endure this kind of storm.… Continue Reading
