National Association of Public Insurance Adjusters

Unauthorized Practice of Public Adjusting (UPPA) has become the predominant discussion among public adjusters at virtually every public adjuster association meeting I attend. Brian Goodman, general counsel for the National Association of Public Insurance Adjusters (NAPIA), said that UPPA is now the most important issue facing public adjusters because licensing of the profession is accepted in almost every state and even recognized in Model Legislation with the National Association of Insurance Commissioners.


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The National Association of Public Insurance Adjusters is the oldest public adjusting organization in the United States. Its membership has most of the finest, knowledgeable and experienced insurance claims adjusters representing policyholders in this country. I gave my first speech to this organization in 1985 and ever since then, I have always learned something significant from NAPIA sponsored events about insurance claim handling that adds to my understanding of property insurance. The NAPIA Annual Convention is a "cannot miss" event if you want to learn from the best of the best.


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Randy Goodman, of Goodman-Gable-Gould/Adjusters International, was honored with the National Association of Public Insurance Adjusters‘ Person of the Year Award at NAPIA’s Mid-Year Meeting. Randy served as President of NAPIA in 1998-99. He has remained an active member and is very deserving of the award. Just before receiving the award, he was bragging to me about recruiting two new recent members from Florida after explaining the benefits of NAPIA membership.


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Florida public adjusters have an excellent educational and networking opportunity at the National Association of Public Insurance Adjusters Mid-Year Meeting, which will be held at the Ritz Carlton in Miami Beach from December 9-11, 2010. This is a great conference because the insurance claims business is becoming more national in scope. Insurance claim issues in one state impact other states. Public adjusters need to realize that their trade is not isolated by geographic boundaries and that opportunities exist through associated networking with others in diverse geographic regions. It is obvious that more public adjusters than ever are responding to catastrophes far removed from their home and original offices.

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All adjusters, whether company, independent, or public, have significant ethical obligations in Florida. Indeed, these adjusters even have an obligation to turn each other into the Department of Financial Services. The failure to do so is, by itself, a breach of the adjuster’s ethical obligations:

(g) An adjuster shall promptly report to the Department any conduct by any licensed insurance representative of this state which violates any provision of the Insurance Code or Department rule or order.


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