One thing is for certain in these changing times, social media is a force that cannot be ignored. In February 2010, Facebook reported that over 175 million users logged in on a daily basis. Social media is fast, user friendly and allows us to mix business and pleasure. A recent post on Sterling McKinley’s blog, “Social Media is Not Going Anywhere,” states that social media is changing the way people communicate. According to Sterling McKinley, Facebook and Twitter mimic real life and are wildly popular because they appeal to the masses.
Claims Magazine is a publication everybody in the insurance claims business should subscribe to and routinely read. The January issue has an article, Speaking Of: WIND 2011, about the upcoming 12th Annual Windstorm Insurance Conference, to be held in Houston, January 24-27.
Practicing law and practicing adjustment are two different things. Some attorneys arrogantly think they know more about insurance because they understand insurance law. They often have no clue what they are talking about or understand what is going on in the insurance claims office. One significant part of understanding insurance and insurance claims handling for attorneys, whether policyholder or insurance company counsel, is to understand the training, management and day to day activities of adjusters. Thinking that an attorney is skilled in insurance because he can read, write and understand insurance cases and statutes is akin to thinking that an attorney can be skilled in surgery because he can read, write and understand medical malpractice cases.
The economic slowdown has many concerned about job security. This is also happening in the insurance claims business. Bob Hartwig, President of the Insurance Information Institute, gave a speech at the Property Insurance Loss Research Bureau Annual Claims Conference explaining that there has been a sharp decline in the amount of claims positions, as indicated in a published story by Claims Magazine, Claim Adjusters Hit Hardest by P&C Employment Drop: