Blog

Amica Finishes Number One in Claims Customer Satisfaction—Lessons For Adjusters About the Role of Empathy In an AI Claims Handling World

Dec 27, 2024 By Chip Merlin

Austin Merlin Meyers Is a Contender

Dec 26, 2024 By Chip Merlin

A Christmas Message

Dec 25, 2024 By Chip Merlin

Ice Damming Case Denied or Not Fully Paid? Eyewitness Accounts Tip the Scales in Ice Damming Insurance Dispute

Dec 24, 2024 By Chip Merlin

National Flood Claims Have a One-Year Statute of Limitations

Dec 23, 2024 By Chip Merlin

Coverage Lessons Public Adjusters Should Learn from the Vultures Case

Dec 22, 2024 By Chip Merlin

When Vultures Circle, Coverage Can Be a Hard Bird to Land

Dec 21, 2024 By Chip Merlin

National Flood Proofs of Loss for Hurricanes Helene and Milton Extended to 180 Days

Dec 20, 2024 By Chip Merlin

John Pepper Passes

Dec 19, 2024 By Chip Merlin

Understanding The Collapse Peril

Dec 18, 2024 By Chip Merlin

When is a Collapse Not a Collapse? The Importance of Proving Damages for Partial Losses

Dec 17, 2024 By Chip Merlin

Roofers and Restoration Contractors Need to Nail Down Contract Terms: Unenforceable Agreements in the Insurance Restoration Industry Are Common but Often Not Challenged

Dec 16, 2024 By Chip Merlin