My mother, Alice Merlin, used to try to give me great life advice. One was:

Chip, who are your closest friends you are hanging out with? Do they represent your values and where you want to go in life? Don’t hang out with the bad kids. 

Alice Merlin was right. She is still right today. I would suggest we all think about Alice’s suggestion. 

Continue Reading Why Should Public Adjusters Consider Investing In NAPIA Membership?

Steve Badger thought I was dead on the ropes. He left himself wide open when he admitted that the first three things he does when he wakes in the morning is to get a cup of coffee, open the news, and read Chip Merlin’s blog. The conservative Lloyd’s crowd laughed heartily when I replied that Steve’s life needs a little more excitement if reading this blog is making his first three things he does every morning list.
Continue Reading Lloyd’s Property Insurance Claims Group—Badger v. Merlin IV

Public adjusting firms are often small family businesses. Some are generational. Jodie Papa completed her term as President of the National Association of Public Insurance Adjusters (NAPIA) under one of the most trying of times caused by the Covid pandemic.  Leaders of any business or organization have been forced to adapt and find a way towards success. Jodie and other leaders at NAPIA have done just that.

Continue Reading Jodie Papa and NAPIA Hold Successful Live Annual Meeting

Note: This guest post is by Brian S. Goodman. Brian is a partner at the Baltimore law firm of Goodman & Donohue, LLC. He is also General Counsel to NAPIA.

As a guest blogger for Chip Merlin, I am honored to write a bit about the history and purpose of the National Association of Public Insurance Adjusters (NAPIA), an organization for which I have served as General Counsel for over two decades.
Continue Reading The History of NAPIA and Its Importance to the Public Adjusting Profession

The National Association of Public Insurance Adjusters (NAPIA) has sent a notice to each Department of Insurance requesting that claims deadlines be extended as a result of the coronavirus pandemic.
Continue Reading Coronavirus Insurance Coverage Update April 2—National Association of Public Insurance Adjusters Asks For Claim Deadline Extensions And Florida Restaurant Lawsuit Filed

Hail prone areas may result in multiple storms which damage a roof. Not too many policyholders are climbing up on their roofs to measure exactly how much hail damage is done after a hail storm occurs. But their insurance companies must be expecting them to do so based on a recent case involving Berkshire Hathaway Insurance Company.1
Continue Reading Which Hailstorm Damaged Your Roof? The Time of Hail Damage Is Often Disputed

The National Association of Public Insurance Adjusters (NAPIA) held a wonderful mid-year meeting last week in Orlando. I have often said that if you want to be in a room with the best insurance coverage experts at the same time, go to the mid-year and annual meetings of NAPIA .
Continue Reading Bill Wilson Teaches How To Argue For Coverage at NAPIA—What is RTFP?

Bill Wilson

The National Association of Public Insurance Adjusters is hosting a premier insurance policy interpretation expert, Bill Wilson, at its December meeting in Orlando on Friday, December 13. Bill Wilson will provide the keynote speech about “Policy Language Interpretation.” This is a cannot miss opportunity to learn from a person that is truly an expert about how to find coverage in a policy and then discuss it in a manner that insurance company adjusters will pay their customers’ insurance claims.
Continue Reading NAPIA Hosts Bill Wilson—A Premier Commentator on Insurance Policy Interpretation and Coverage Advocacy