The Colorado Division of Insurance got an earful from Colorado policyholders dealing with insurance claim problems at a virtual town hall meeting last night. The event, Insurance Town Hall – Partial Losses in the Boulder Fires & Straight Line Winds, had panelists discussing the issues of soot, ash, and char claims following the recent Marshall Fire. Insurance Commissioner Michael Conway was obviously frustrated hearing how Coloradans are being treated with their claims. He stated that “his blood pressure was going up” and that he intended to call Liberty Mutual and Travelers. The event was recorded and will be on the Division’s website.
Continue Reading Soot, Ash, and Char Claims Are Hot Topic At Colorado Insurance Commission Virtual Town Hall Meeting

United Policyholders provides a forum to help advocate for and educate about the need for policyholder rights. As a result of United Policyholders, I and others with Merlin Law Group have been able to help support the legal rights of our current and future clients. To me, it would just seem natural that a law firm and its lawyers who say they are dedicated to the rights of policyholders would support with their time and money the activities of United Policyholders (UP). Otherwise, are you just doing it for the money?
Continue Reading Lifetime Achievement Award From United Policyholders

Amy Bach is the Executive Director of United Policyholders. Last week, I had breakfast with her at the world-famous Sears Fine Food restaurant in San Francisco’s Union Square. We discussed a number of the projects United Policyholders is involved in, including the Covid Loss Recovery Initiative and Amicus Curiae Project. An “amicus curiae” brief is often called a “friend of the court” brief filed by a non-party to a lawsuit. This is part of what United Policyholders says about its ongoing Amicus Curiae Project:
Continue Reading United Policyholders Files An Amicus Brief Regarding Covid Lost Income Claims In Ohio Supreme Court

United Policyholders has sent a letter to Florida Governor Ron DeSantis calling on him to oppose the current pending legislation founds in SB 76 and HB 305. Here is part of the letter written by Amy Bach to Governor DeSantis:
Continue Reading United Policyholders Calls on Governor DeSantis to Oppose Harmful Bills to Florida’s Policyholders

This year, United Policyholders celebrates a tremendous milestone – 30 years of successfully providing information to and advocating on behalf of policyholders nationwide.

In their own words:

United Policyholders (UP) is a non-profit 501(c)(3) organization whose mission is to be a trustworthy and useful information resource and an effective voice for consumers of all types of insurance in all 50 states.


Continue Reading United Policyholders: A Brief Look Back at the Past 30 years

United Policyholders takes action and gets things done for policyholders regarding the insurance gap issue. United Policyholders is tackling the insurance gap coverage problem by providing staff and resources to collect rogue property insurance policy forms being issued by insurance companies, to show examples of how insurers are stepping over each other to silently gain a competitive advantage of lower price with cheap insurance.
Continue Reading Crazy New Policy Language? Report It To United Policyholders!

The First Party Claims Conference in Providence, Rhode Island was very much a success. I was late to the event and missed hearing a presentation where a sponsor said that meeting with legislators and insurance regulators is a waste of time. Ironically, I was late because I was in Tallahassee testifying as an invited panelist to represent the policyholder’s viewpoint before the Florida Senate Banking and Insurance Committee. Obviously, I could not disagree more with this sponsor and I believe their viewpoint is simply wrong and dangerous. The one person and organization that has been taking action, getting pro-policyholder laws passed, and stopping bad proposed legislation with more success than anybody is Amy Bach of United Policyholders.
Continue Reading United Policyholders Has a Seat at the Table With Insurance Leaders and Takes Action to Stop the Insurance Protection Gap

Last night at the Thousand Points of Light banquet Garth Brooks stated, “If you do not have love in your life, you have to look at yourself about why” I became involved with this organization following Superstorm Sandy and still remain an active supporter because the basic philosophy is so fundamental to whom we should strive to be.
Continue Reading Can You Help Just One of The Thousand Points of Light? Why We Should Help United Policyholders

Chip Merlin & Guy Cohen

Public adjuster Guy Cohen and I discussed various issues of property insurance and adjustment at a recent lunch. He raised a very serious topic of coverage gaps being created in the small print of property insurance policies which Florida insurance regulators are allowing to be sold. He thinks that these coverage gaps are the most serious issues facing insurance consumers. He is not alone.
Continue Reading The New Water Damage Limitation and Other Non-Traditional Coverage Gaps