Alabama Insurance Commissioner Jim L. Ridling

Alabama policyholders can seek assistance with their insurance claims through the Alabama Department of Insurance website found here. When a policyholder feels they have hit a wall working with the adjuster(s) assigned to their insurance claim, Alabama provides an Online Consumer Complaint Form that can be submitted to the Department of Insurance.

The Online Consumer Complaint Form can be found here.

The form can also be submitted by mail by using the form found here and mailed to this address:

Alabama Department of Insurance
Consumer Services Division
P.O. Box 303351
Montgomery, Alabama 36130-3351

The Alabama Department of Insurance website also provides the below phone numbers for telephone inquiries:

(334) 241-4141     8:00am – 5:00pm
(334) 240-4431   AFTER HOURS

If you have questions about your insurance claim, please do not hesitate to contact Merlin Law Group. We offer initial consultations at no cost to you.