It is funny how often there can be a play on words. Just before the Bad Faith Litigation Group Meeting at the American Association Justice (AAJ), I was given a free cap. Trying to be clever, the AAJ had inscribed the hat, "We Know N.O.," reflecting the AAJ’s recognition of New Orleans as the host city for the Winter Convention.

Insurance companies should adopt the motto since they operate that way everyday:

"We Know No!"

Is there a more perfect slogan for the Insurance Claims Industry?