Is One Practical Answer to Many Coverage Disputes Involving Storm Surge Versus Wind to Raise National Flood Limits and Underwrite Insurance to Value Properly?

As we have seen with the Katrina and Wilma litigation, courts will enforce the anticoncurrent causation clause, standard in most all risk and wind insurance policies. Many who suffered total losses could not fully recover because they did not have adequate flood insurance. Generally, policyholders with insufficient flood coverage limits fall into three categories:

  1. Those who did not purchase flood coverage.
  2. Those who underestimated the value of full replacement cost.
  3. Those correctly estimating replacement coverage but not able to purchase the amount through National Flood.

Most fall into the second category. There is an epidemic of underinsured structures. I have no idea why the insurance industry is not pushing harder to correct this problem, but I suspect ninety percent of all properties do not have the coverage necessary to fully replace a structure following a catastrophe.

This problem was highlighted in 2004 congressional hearings following Hurricane Isabel in 2003. A number of Mid-Atlantic Congressional leaders had complaints from constituents following these storms. The claims handling problems were exacerbated by many not having sufficient National Flood Insurance limits. Those from major computerized construction cost estimating companies essentially testified that the construction costs in their database reflected new construction costs not following a catastrophe. If a catastrophe ensued, the costs could be up to forty percent higher.

When policyholders underinsure, it is an underwriting problem. The issue rarely arises because the vast majority of all losses are small--many are not even reported because of deductibles or the hassle of reporting and collecting upon small claims is financially not worth the effort. Some policyholders are even warned that they may become "undesirable" for reporting small losses--so they simply do not. So, the first lesson is that most losses are not total and the need for policy limit coverage seldom arises.

But what about co-insurance penalties that penalize policyholders for not insuring to value as I warned recently in "Coinsurance Penalties Await Policyholders Who Do Not Insure to Full Value?" A coinsurance penalty occurs when a policyholder purchases less coverage than is needed to insure to full replacement value. It exists just to prevent policyholders from gambling with the probabilities that a total loss will never happen.

Typically, the larger the loss, the greater the economic incentive for the insurer to investigate whether a coinsurance penalty applies. The second lesson is to avoid the financial catastrophe of having any significant loss not fully covered. Policyholders, agents, and insurers need to promote the idea that properly insuring to value is a significant part of underwriting. The wide-spread practice of promoting construction underwriting estimates that are insufficient to restore structures must stop. All of us in the insurance claim business see this underinsured to value phenomenon as a repeated problem---is anybody at underwriting listening?

If National Flood had doubled the residential limits to $500,000 and made commercial limits available to $1,000,000, with proper underwriting of insurance to value, many of the Hurricane Katrina total loss cases may never have been litigated. While there seems to be significant political reservation about the Federal Government competing with the private market, why not increase the coverage? The insurance industry cannot or will not underwrite at a limit that satisfies the vast majority of structures. Increased coverage would allow National Flood to insure to value on many structures and therefore, be more actuarially sound.

The uninsured flood policyholders need better education or "required" lending incentives to purchase flood coverage. Standard mortgage requirements at time of closing need to reflect the flood peril. Flood waters occur much further inland than many expect. While infrequent, inland floods can devastate, but the cost is so minimal in those areas of slight risk that it should almost be required--just ask those several miles from the Mississippi and Louisiana coasts. Flood limits should be the same as "all-risk" limits. Many coastal insureds had substantially less coverage for flood than under their all-risk policies. The third lesson is that the concept of insuring to value should be promoted in flood underwriting. Currently, that seems to be a foreign concept.

Some may wonder why I would call for higher National Flood limits and better underwriting of policies. After all, it would certainly decrease the need for my legal services. Many Katrina lawsuits in Mississippi would never have been filed if these few suggestions were followed. Many Hurricane Ike lawsuits in Galveston and the Bolivar Peninsula would not be needed either. Much of this madness can stop without a major disruption in the day to day operation of the way insurance currently works and without major political changes to National Flood, if today's suggestion were put into practice.

So why not do it? It seems the only people to lose are the lawyers, and we have no problem with that in this case. We have plenty of other insurance coverage disputes to keep us busy.

No Flood Insurance And Not Enough Insurance

 

Two recurrent issues are keeping policyholders from full recovery following disasters.  First, policyholders are not getting flood insurance even though it is available.  Second, policyholders are not increasing the limits of coverage to reflect the full costs of construction or replacement. They are exposed to the risk of being significantly under-insured.

 

In Iowa, the story noted:      

A combination of costs and confusion keeps many Iowans from buying federal flood insurance.

Only about 1 percent of Iowans owned flood insurance when last month's record flooding struck. More than 4,000 homes in Cedar Rapids were damaged or destroyed, but only 777 homes in Linn county were protected against flooding. After the floods of 1993, the National Flood Insurance Program spent $20 million in a marketing campaign that urged homeowners to buy flood insurance. Nonetheless, few people carry the coverage.

 

 If you are anywhere close to a river, damn, levy, or any type of body of water, you can most likely qualify for flood insurance.  Even if you are not in a flood zone, if your community participates in the National Flood Program, you can buy flood insurance.  State Farm reported that in one Iowa town, it insured over two thousand structures but that only a dozen carried flood insurance.  I am certain people are simply being foolish or are confused about the need for such insurance. So, let me once again explain two important principles of Merlin On Insurance: The chance of a disaster or catastrophe striking you or a loved one is significantly decreased by simply purchasing insurance against the risk. The chance of a disaster or catastrophe striking you or a loved one is inversely proportional to the amount of insurance you purchase.

 

So, if you want to live a long life, buy as much life insurance as you can. If you want to avoid a flood, buy flood insurance.  The more you buy, the better the chance that you will never collect a penny. The second problem is that policyholders are simply not buying high enough limits.  Construction costs for repair are far greater than brand new construction.  Many agents, insurance companies, and policyholders mistakenly believe that proper policy limits should be new construction prices. 

 

Instead, the analysis should be the cost to repair and rebuild. Construction costs for rebuilding and repair are typically twenty to fifty percent higher than new construction.  Most people unintentionally have their homes and businesses under-insured.  A story in last month's Los Angeles Times, Wildfires heat up debate on inadequate insurance coverage,underscored the severity of this problem. It noted that Amy Bach, the executive Director of United Policyholders, commissioned a study regarding this problem and of policyholders getting paid. Of the 274 victims of last fall's Southern California fires who took part in a study about their losses, "three-quarters of respondents complained that they didn't have enough insurance to pay their rebuilding costs."Whoa!! Seventy five percent!! There is a major underwriting problem.

 

The problem is one for the insurance industry because insurance carriers want to collect the full value of premiums for the risk---insurers do not want to under-insure either. Most losses are less than total losses, and the insurance industry makes more money by insuring to the full value of replacement cost, and the customer is properly insured when that happens. It does not mean the claims department is going to pay, but at least there exists a chance of full indemnity when the risk is properly insured replacement.