Rates are the "Elephant in the Room" with Government Sponsored Property Insurance Programs

One of my TWIA slab case clients was very happy about the proposed resolution of her claim. Her tone changed when she mentioned that TWIA raising rates five percent. I have often felt that our elected leaders are in a no-win situation when the people electing them to office hold a noose over their neck when it comes to government sponsored insurance. Voters want lower rates, even if that means the government charges absurdly low rates and unfairly competes with private enterprise.

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An Insurance Risk Manager Gives Fantastic Advice to Policyholders Getting Ready for a Potential Hurricane Claim

At the Greater Delray Beach Chamber of Commerce Hurricane Seminar this morning, Brent Winans of the Plastridge Agency gave a fantastic presentation, "10 Ways to Get Ready for a Hurricane Claim in 10 Minutes." Winans holds the coveted CPCU designation and is Vice President of Risk Management Services.

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State Farm Small Competitors

Americans love to root for underdogs. It is part of our value system that anybody can become successful in this Country through hard, honest work and perseverance. Floridians are rooting for the small competitors of State Farm since State Farm's announcement that it is leaving Florida's property insurance market.

The St Petersburg Times noted that such a small competitor, Security First Insurance, has announced it will take 50,000 State Farm policies. Security First is run by former Florida State Senator Locke Burt, a fellow member of the Citizens Mission Review Task Force, .

Burt is one of the most knowledgeable individuals of the Florida insurance market, with a historical perspective. He was a politician in the 90's when the insurance problems following Hurricane Andrew first arose. During the Task Force meetings, I listened carefully to him for an understanding of tried and failed attempts to correct the insurance problems which still plague Floridians. I also watched out for his attempts to suggest obvious pro-insurer legislation--he runs an insurance company.

While I have a great deal of respect for Locke Burt and wish his company great success, I quite often found myself at odds with him during debates of the Task Force. He was the one that pushed for a suggested law that would have eliminated sinkhole coverage. At one point during the last meeting, I made a rather pointed comment to Burt which suggested that he wanted to pass such legislation so his company and all other insurers never paid claims and would just collect premiums.

The bottom line is that for property coverage to exist in Florida, we need the smaller companies to succeed. I wish Security First great financial success. I also hope that they provide coverages Floridians need and that they manage their customers’ policies and claims with the highest degree of integrity. As I have said in the past, it does not take a rocket scientist to figure out that it is far more profitable to take premiums and not pay fully and promptly, than to do otherwise.
 

Fair And Balanced

Nobody calls my office telling me what a great job their adjuster has done to fairly maximize their recovery in a prompt manner. Why should they? Risk managers, property managers, insurance agents, attorneys, public adjusters and policyholders, generally call our firm because they need help with claim delay or a denial. Their stories usually have derogatory, but colorful, language describing the insurance company representatives.

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Late Reported Claims, Public Adjuster Fee Caps, And Sinkhole Coverage

I really suck at politics. It is why I have not one, but two, lobbyists help me. Jon Moyle and Chris Floyd stick out in Tallahassee because they are two of the few lobbyists who are trying to help consumers. Most lobbyists are the "bad guys" from the consumer's standpoint, although insurance lobbyists create propaganda to convince consumers and politicians otherwise. I guess insurance company lobbyists are "sneaky bad guys" with a lot of money.

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Why Causes Of Loss Are Important To You

The probability of a ruinous event happening may change behavior or cause you to insure to reduce the misery. The greater the financial misery, the more likely you are to insure yourself when it strikes. The greater the chance of the event happening, the more likely you will take measures to avoid the misery.

The American Association of Insurance Services recently published its Homeowners Cause of Loss Report. It details the cause of reported losses from 2005 through 2007 for property and liability payments on Homeowners policies. While the expanded version which lists the cause of loss by state is not available to the public, the property loss statistics are informative:

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Citizens, Secrets, and Make Believe

My last meeting as a member of the Citizens Mission Review Task Force is today. There is already dissatisfaction with the Task Force and our Report is not complete.

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Responding to the Media About The Insurance Financial Crisis

The Tampa Tribune ran an editorial on January 12th regarding the Citizens Mission Review Task Force. As usual, I had something to say about their opinion, and wrote the the following reply, which was published in Sunday's paper:

Florida Dangerously Vulnerable

This is in response to the Jan. 12 editorial, "New Ideas Could Bring Sound Hurricane Coverage."

You raise some important points regarding the safety net of property insurance, and the Citizens Mission Review Task Force meetings also revealed issues that all Floridians must be made aware of.

First, dried up credit markets have left our current system dangerously vulnerable. In the event of a major hurricane season, it is unlikely that Florida would be able to raise the money needed to cover the debts of Citizens through bond sales.

Second, as you noted, Citizens rates are currently lower than being actuarial sound. Yet everybody wants rates to remain affordable. The task force recommended responsible, capped increases to prevent wallet shock.

Third, encouraging a private insurance market to replace those carriers that find Florida too risky is a viable long-term solution. The Legislature passed laws aiding and regulating these companies that often provide coverage at rates lower than Citizens, especially for policyholders who take advantage of the My Safe Florida Home program.

Finally, the best long-term solution is to harden structures. Yes, it is costly but offering premium discounts to homeowners who make improvements has to be encouraged, even if it takes a state and federal tax relief program too beneficial to pass up. That is something our federal and state leaders can start working on now.

We cannot afford to put our heads in the sand and hope Mother Nature will spare us for another season. We must act now for the long-term because there is no easy short-term solution to the very difficult situation we all face.

WILLIAM F. "CHIP" MERLIN

Tampa

The writer is founder of the Merlin Law Group and was appointed to the Citizens Property Insurance Mission Review Task Force by Gov. Charlie Crist in 2008.

The final meeting of the Task Force is scheduled in Jacksonville on Thursday, January 22nd. Our Report is due to the Florida Legislature by January 31.
 

Headlines And Reality

The Citizens Mission Review Task Force made a significant recommendation at its meeting on Tuesday. Prior testimony was that the average Florida rate hike, which would be approved by the Office of Insurance Regulation, would almost certainly be higher than 30%. We recommended to the Florida Legislature that they to pass a statute to cap that rate increase at 10%. Without this law, the rate would probably go up over 30% on a statewide basis.

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Actuaries Are Underwriters With No Personality

My Tuesday morning last week started with an early interview with a Tampa radio station, WFLA, regarding the Citizens Mission Review Task Force. Insurance rates, caps to rate increases, bankruptcy of the state, and hurricanes could only make the morning radio news in Florida. What happened to the debate about Sarah Palin's sexiness? Anything is more exciting than topics discussed by actuaries. 

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The Only Thing We Have to Fear Is...

Every now and then, I come across something in the media that is simply wrong and feel compelled to do something about it. I recently came across an editorial in the Bradenton Herald, linked below, which is simply fear mongering. Accordingly, I responded with my opinion for all to contemplate on this very important issue in Florida:

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Taking Tough Positions On Citizens Property Insurance Task Force

 "be the change you wish to see in the world....."

Ghandi

My work on the Citizens Property Mission Review Task Force will be coming to an end soon. MSNBC, the Tampa Tribune, and the Sun-Sentinel have all run stories on Tuesday’s upcoming Task Force meeting. There are a multitude of issues coming up. I might as well report on some of my views.

The rates will have to go up. Next July, Citizens must file for actuarial sound rates and, at this time next year, the rates will go up. This is only fair. It is not right that the State of Florida and others provide a subsidy to Citizen policyholders where a valid market exists.

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The Ongoing Work Of The Citizens Task Force

The Governor, Charlie Crist, who appointed me to the Citizens Mission Review Task Force has gotten married to a beautiful woman. While I am certain he was planning their honeymoon this past week, I was pouring over insurance rate data, market share analysis, and a reinsurance presentation regarding Citizens Property Insurance Corporation. I bet his work was a whole lot more fun.

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Citizens Gives Business Away

As a member of the Citizens Task Force, I am charged with trying to find suggestions for Citizens to become less competitive with private industry. At the end of the first meeting, one obvious, but possibly not appreciated answer, is to raise rates. Charging more money for the same product and service would be less competitive. I felt there had to be more we could do than reach that obvious conclusion. Another method to become less competitive is to do exactly what Citizens is doing---giving the business away to their competitors. On Thursday, Florida newspapers reported that Citizens was doing just that. Citizens gave over 100,000 policies away to private carriers. I guess the two "easy" suggestions are taken. I hope the Task Force can find something else to report to the legislature; if these two methods are it, the taxpayers received nothing for their money. I hope the small private carriers continue to grow, expand services, stay profitable and start to compete with the large personal lines carriers that left Florida and its policyholders without insurance. I hope they can accomplish this with relatively low rates because the person that appointed me to the Task Force, Governor Crist, demands that insurance rates are as low as possible. I do not think the future is going to be that easy. It never is.

First Impressions From A Neophyte Government Type

I know why I do not want to be a trial judge--it is really hard to be really good.  And in government, there are also duties that may seem "easy", like becoming a member of the Citizens Mission Task Force.  Let me tell you, it is a whole lot harder to spend a Friday afternoon having a discussion with actuaries figuring out how to lower rates and give better coverage to those in the wake of a severe hurricane, then to hang out with my friends and family.  This is hard work.  I would prefer to concentrate on why insurers underpay claims rather than how that underpayment is a "problem" for insurers.  Maybe they should pay more promptly and in full?  But then, I would be out of a job. FAT CHANCE that will happen.  Still, my impression after the first meeting is that the legislature messed up in 2005 by not allowing at least a 10 percent per annum increase in premium rates for those in the high risk of loss categories.  Instead, the day of reckoning will make the increases much higher and with an added possibility of surcharges.

Citizens Task Force Materials

Florida is a supposed to be a state where government is conducted in the public domain. Even I am skeptical about that, but there exist Sunshine Laws that afford the ordinary citizen the right to inspect documents and information that government uses to conduct its affairs.  The Task Force members were provided a number of materials by Citizens a day ago.  Here they are - mrtf_101008 - for anybody that might be interested.  This blog is being posted before today's meeting. I plan to report on my impressions as soon as I am out of our first session.

Citizens Task Force Agenda

The agenda for the first Citizens Mission Review Task Force meeting this Friday is as follows:  Tampa Airport Marriott, Tampa International Airport, Tampa, FL Friday, October 10, 2008 Meeting: 10:00 am - 4:00 pm Conference Call Dial-in: 1-866-855-4989


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If The Big One Hits, Who Gets Stuck Holding The Bag?

Alex Sink may have been very wise to have paid Warren Buffet so much money for an option to have ready access to money if a major hurricane hit Florida.  (She paid Berkshire Hathaway $224 million for the option of borrowing $4 billion this hurricane season).  A recent St. Petersburg Times article highlighted the problems facing Florida should a major hurricane hit.  The bottom line is that the State could float bonds backed and paid for by every Floridian to cover the shortage of money to pay claims, but there are no of buyers to purchase them. I do not see this topic on the Agenda of the Citizens Mission Task Force for this Friday. I am certain it is a major concern for all and will come up. I am happy we are another week into October. Historically, the most severe hurricanes are over by now, as the waters start to cool and wind shear from the north becomes stronger. Let's hope a late hurricane such as Wilma or Opal does not visit us this year. I truly do not know if we can afford it.