Insurance companies and insurance industry advocates consistently point to insurance fraud as a reason for higher insurance premiums. But, if insurance fraud is such a problem, why are property insurers still reaping massive profits? With profits like these, is there really justification for consistently raising premiums?

Revenues

Profits

Rank

Company

Fortune 500 rank

$ millions

% change from 2009

$ millions

% change from 2009

State Farm Insurance Cos.

(mutual)

37

63,176.7

2.8

1,762.8

129.9

Berkshire Hathaway

(stock)

7

136,185.0

21.1

12,967.0

61.0

American International Group

17

104,417.0

1.2

7,786.0

N.A.

Liberty Mutual Insurance Group*

82

33,193.0

6.8

1,678.0

64.0

Allstate

89

31,400.0

-1.9

928.0

8.7

Travelers Cos.

106

25,112.0

1.8

3,216.0

-11.2

Hartford Financial Services

117

22,383.0

-9.4

1,680.0

N.A.

Nationwide*

127

20,265.0

-2.3

959.0

33.9

United Services Automobile Assn.*

145

17,946.1

2.2

2,637.4

-12.7

Progressive

164

14,963.3

2.7

1,068.3

1.0

Loews

168

14,621.0

3.5

1,288.0

128.4

Chubb

185

13,319.0

2.3

2,174.0

-0.4

Assurant

285

8,527.7

-2.0

279.2

-35.2

American Family Insurance Group*

358

6,491.8

0.6

487.1

89.6

Are insurers increasing profits by instituting a program of delaying, denying and litigating against legitimate insurance claims?

CNN’s Anderson Cooper provided a report detailing Allstate Insurance Company’s delay, denial and lengthy legal battle against its insureds to avoid paying relatively small insurance claims. Reporter Drew Griffin interviewed insurance insider, Jim Mathis, who stated that during his time in the insurance industry some insurers took a position of delaying, denying, and then forcing legitimate claims into litigation, and reaped billions in profits in doing so.

https://youtube.com/watch?v=IvPW087RiJ8%3Frel%3D0

Often, the insurer’s reason for delaying or denying payment of claims is alleged insurance fraud by the claimant. However, in the Allstate cases discussed in the CNN report, the insurer’s allegation of insurance fraud was pretext for denying payment of small, legitimate claims. Given insurers’ enormous profits and ever increasing premiums, it may be that insurance fraud isn’t actually a problem for insurance companies—rather it is a convenient pretext for delaying, denying and litigating legitimate insurance claims.